Important notice: This website is an independent guide. It is NOT UIDAI, and it is NOT a government portal. It cannot check, download, or update anyone’s Aadhaar, and it is not a UIDAI helpdesk.
How to contact us
You can contact the team behind this guide by email only, at socialguide.site@gmail.com. Please use that address for messages about this guide and its content. There is no contact form on this page, and no other contact route is listed here, because email is the only channel provided for readers of this guide.
When you write, please give enough detail for your message to be understood without including any personal or Aadhaar information. For example, name the page you are writing about, describe the step or sentence that seems unclear, and, if relevant, copy the exact wording that confused you. A clear subject line, such as a correction, a broken link, or a suggestion, will also help your message be dealt with more easily.
What you can contact us about
- Corrections to an explanation, step, or example in this guide.
- Steps that appear outdated because the official portal or app has changed.
- Suggestions for a clearer explanation or a topic that this guide should cover.
- Broken links, pages that do not load as expected, or wording that is difficult to follow.
- General questions about how to use this guide itself.
What NOT to send
Please never send any of the following by email, because this guide does not need them and cannot act on them safely:
- Your Aadhaar number, in full or in part.
- Any enrolment, update, or request reference details, including EID, URN, and SRN details.
- Any one-time password, password, PIN, or verification code.
- A photograph of your Aadhaar card or any other personal document.
- Any other personal document, identity detail, or sensitive personal information.
If you have already sent sensitive information by mistake, change any affected passwords or codes at once through the official service, and do not resend the details. This guide has no facility for checking or correcting personal Aadhaar records, so sending such details here will not speed up an official request.
What we cannot help with
This is not a UIDAI helpdesk, and the team behind this guide cannot check the status of your application, download your Aadhaar, update your details, resolve a failed request, or speak to UIDAI on your behalf. For help with your own Aadhaar, please use the official help channels on the official UIDAI website, the official myAadhaar portal at https://myaadhaar.uidai.gov.in/, or an authorised Aadhaar Seva Kendra. Always verify official contact details on the official website itself, rather than trusting details shared in messages or on unofficial pages.
Response and privacy
Emails sent to socialguide.site@gmail.com are used only to read and reply to your message about this guide. Please do not expect an immediate reply, and please do not send the same message repeatedly. If your question concerns your own Aadhaar record or an urgent official matter, contact the official channels directly, rather than waiting for a reply from this guide.